Q: We had a customer come in and fill out the 4473 completely, with social security number. The employee that ran the NICS check did not include the social security number and entered Indiana as the place of birth even though the correct place of birth filled in on the 4473 was North Carolina. Customer is then denied and NICS won’t cancel or delete the associated NTN. Can I just have the customer fill out another 4473 and run his correct and full information through NICS?
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