Q: I recently had a transaction situation that has not occurred before, and have concerns that it was handled correctly. What happens in a situation in which a customer brings in a firearm to trade but the transaction gets denied? Obviously the firearm in inventory remains in inventory pending appeal, but what about the firearm offered in trade? It was never in in my inventory, nor was it ever recorded as a part of my inventory as the transaction was never completed. The customer left with an appeal form and the shotgun originally in his possession; my initial thoughts were that the situation was handled correctly, please advise!
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