Q: We have a question regarding a customer name misspelling from NICS. At the end of each business day we print a report from NICS showing the Names and NTN numbers for all transactions that were processed that day. This allows us to verify and account for all NICS numbers for each day. This report also shows not only transactions that were processed through ECHECK but all 4473?s that were called in as well. On the report I was verifying our 4473?s against, I came across a name discrepancy. The name on the 4473 was ?Pipo? and the name on the NICS printout report was ?Pito?. This 4473 was called into NICS, not done as a ECHECK. My question is how do we handle this when we encounter a name discrepancy? This clearly was mistyped by NICS when we called the form in. What is the best way to proceed?
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