Q: A customer came in to pick up 3 of his NFA items (his stamps on form 4 were in) he has a total of 4 NFA items that were submitted to ATF originally. The CSR transferred two approved suppressors and one that was still pending status to the customer. I found the mistake the following day when reviewing the 4473s and reacquired the incorrect suppressor- did a new 4473 and disposed the correct item to the customer. The issue I am having is how to show the activity on the 4473/A&D book…how should I note this and how should I correct the paperwork? I have a 4473 with 3 items being disposed however only two approved form 4 with stamp… I don’t know if I should photocopy the 4473 and then cross out the incorrect disposition of the suppressor? My book currently shows the three suppressors going out to the customer on Monday and on Tuesday showing the incorrect suppressor coming back on our book with the correct one disposing to the customer.
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