Q: Today, we received a box from an distributor with several handguns inside, but one of the boxes was empty. No gun, mags, lock, books etc. Just the empty Smith & Wesson SD9ve box. I saved the box and the outer shipping box and took pics of it all to get to our sales guy at the distributor but not sure what to do since we have never had this happen before. The serial number on the empty box is listed on the invoice inside the box. I will NOT enter it into our A&D because we did NOT receive the gun…just the box. The other firearms boxes in that same shipping box were all there and correct, just this one missing. Please advise?
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