Q: We just received a call from an ATF representative identifying herself as Maricela, when asked for an extension number she stated that she didn’t have one and that we could, “just call the 800 number and ask for her.” She subsequently said, “Let me educate you, if you have a PPT transaction that has been denied, you can return it to the selling party using the NTN Number only.” Our staff asked, “no re-DROS?, no thumb prints? nothing?” To which she responded that is correct. Our understanding is that the NTN number is an identifier for the consumer. So they can get to the bottom of the reason for delay/denial. We are not aware of this being used by ATF to “pre-clear” the seller for the return of the firearm. Furthermore, even if it were possible, wouldn’t that number have to come from CA DOJ and not from ATF? Please help us better understand this if you would.
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