Q: On 4/20/2016, after initiating a background check, receiving a NICS “proceed” & transferring a firearm, it was discovered the we inputted the customers middle & last name in place of her first & last name. This morning we contacted the customer requesting she return the firearm to us so we may initiate a new background check & correct our registry. Do we need to contact the Justice Dept or any other agency in regards to this? How should we handle the incorrect 4473? Do we “No Trans” it & update our registry reflecting the correct name & date? Any insight would be appreciated.
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