Orca Arms, LLC: Having FFLGuard on your team is like having a highly skilled mobile tactical squad working with you on many levels. In our case they came in immediately, assessed the risk, and employed a team of specialized and highly effective individuals to neutralize the threats while providing a road map to get our business on track. The FFLGuard team is just incredible, and they were able to effect what we needed with astonishing results.
Guy Mizrachi, Orca Arms LLC in Yuma, AZ and San Diego, CA (928) 271-8202
Fletcher Arms: We first hired another group to do a review of our compliance levels, and that ended up to be money wasted. I wanted someone to show us our weaknesses so we could improve, and that simply did not happen. We hired FFLGuard after that, and realized that we had major vulnerabilities that the first group completely missed. Thankfully, through its “FreshStart” program, FFLGuard helped us with business planning and reorganization as well as obtaining a new FFL, to ensure the long-term viability and continuity of our operation. FFLGuard knew exactly what we needed to do and knew exactly what we needed to provide to ATF, and we were able to accomplish everything quickly and seamlessly. Sean & Megan Eaton, Fletcher Arms in Waukesha, WI (262) 549-4488
DFW Gun Range and Training Center: We recently went through an ATF compliance inspection, and we think we had a really great audit thanks to our work with FFLGuard. We have worked hard to stay in compliance with the things that FFLGuard taught us and it seems that it really works for us. We appreciate FFLGuard's help and their Law Plus Guidelines really shaped us up- FFLGuard gave us confidence that this ATF compliance inspection would be much better than past inspections, and we are sure that it was. Jim Pisoni, DFW Gun Range and Training Center in Dallas, TX (214) 630-4866
Village Pawn & Gun Shop: We are so grateful to FFLGuard for helping us to reach a reasonable settlement agreement with ATF in lieu of revocation. We came in "hot" and FFLGuard was very helpful in guiding us as to our options, as well as in hammering out a reasonable deal with ATF. We highly recommend that other FFLs join FFLGuard before they become a "hot" case. We cant wait to work with FFLGuard from this point forward so that we are in compliance well beyond that of ATF requirements. Thank you Chris Chiafullo, Scott Braum, and James Zammillo for handing this matter with the expertise that we needed!
Jennifer Baggett, Village Pawn & Gun Shop in Wadesboro, NC (704) 694-6266
North Georgia Traders: Equipped with a vast legal knowledge and a no nonsense approach, Chris Chiafullo and his FFLGuard team have been an irreplaceable asset in our legal battle against the ATF. They offer a professional service with a personal touch. If you’re looking for results as an FFL dealing with ATF, look no farther than FFLGuard.
Erica Turner, North Georgia Traders in Cleveland, GA (706) 878-7998
Open Range Sports: I've been with FFLGuard for years. They are the best advocate I could find, to protect MY business and MY FFL, at an affordable rate. I was curious when a firearms manufacturer's trade association announced it was offering a 'visitation for fee' service to examine retail FFL's compliance with ATF policy. Unfortunately, a manufacturer's trade association does not represent nor speak solely for retail FFL's, no matter how they attempt to spin it. They have competing and conflicting interests with questionable influence from manufacturers. FFLGuard has no conflicting interests. They are pure, unadulterated advocates for a retail FFL like mine, with the both the power and knowledge to protect me and my business.
Barry Laws, Open Range Sports in Crestwood, KY (502) 243-8282
Far West Gun & Supply: [During our last ATF inspection, we] actually got a totally clean bill of health - no violations at all. [ATF] found a couple of small items that we were able to correct on the spot and everybody was happy. [Our FFLGuard Professional, Jimmy Skinner, and I] had several long nights getting things in order, and thanks to Jimmy's guidance, we were able to pull it off! YIPPIEE YAHOO! ...I want to give my personal thanks to Mr. Skinner for all his very professional help. Without his guidance I don't think we would have fared as well as we did. Of course, when the inspectors see the FFLGuard decal right under the open sign, I believe that really does change their attitude as they walk in the door. One of the inspectors asked me: "Just what does FFLGuard do for you?" I told them that it gives me a degree of confidence that I would not have if I was alone. Just knowing that you guys are watching my back is very comforting. Thank you for being there!!
Jerry Payne, Far West Gun & Supply in Santa Barbara, CA (805) 569-2922
Red’s Trading Post: Our gun shop, Red’s Trading Post, was in business for 105 years before we got into hot water with ATF. Without FFLGuard, I don’t think our situation would have ever been adequately resolved and I surely would have lost my FFL. There are two options when it comes to dealing with an FFL revocation: "The Big Fight" or FFLGuard. We originally chose "The Big Fight" because FFLGuard was not available at the time, so I have seen both options first hand and whole-heartedly recommend FFLGuard.
To those who think they can take on the ATF with "The Big Fight," I ask:
Do you have at least 3 1/2 years to devote to this fight? (Ours lasted that long.)
Do you have over $200,000 to fight this? (We paid just that much BEFORE we got to court.)
Do you have almost no clerical errors whatsoever? (Many dealers think that their errors are “minor” and that the Judge will be on their side, which couldn’t be farther from the truth.)
IF you do prevail in court, what is to prevent you from not going through this again?
My goal is to make sure that no one goes through what we have been through, which is why I am adamant about others participating in FFLGuard. Because of the lawyers at FFLGuard, we’ll be in business at least another 105 years and beyond.
Ryan Horsley, Red’s Trading Post on Twin Falls, ID (208) 733-3546
Jerry's Outdoor Sports: Before I started to participate in FFLGuard, I was in business for over 25 years. I had been inspected a few times, but I had never had any major problems with ATF or otherwise. In fact, I thought we had a fairly decent relationship with ATF, and since I was a “good guy” who always tried to cooperate with them whenever I could, I figured that I had nothing to worry about. Boy, was I wrong. On one visit a few years ago, ATF went through EVERYTHING, including things that had already been inspected in the past. I got violated for old items, new items, items that had been reviewed and not violated before, and on and on. I couldn't believe it. By the end of the inspection, I felt like a criminal in my own store. I even got written up for selling two Glocks to the local Sheriff's Department on letterhead and with a purchase order! ATF argued it was a straw purchase since I sold the guns to the quartermaster even though I knew the guns were for the department and not her!
When ATF decided to come down on me, I was devastated. I only wish I had hired FFLGuard before then so my whole livelihood wouldn't have been at risk. At every step of the process, ATF tried to steamroll me, and frankly, they did a pretty good job. If it would have been up to me to defend myself, I would have been out of business and bankrupt. Counsel at FFLGuard, however, stood with me every step of the way and defended me both as a FFL and as a person. When ATF pushed, FFLGuard pushed back, but it was about more than just fighting. What I really wanted was a peaceful solution that would allow me to work with ATF going forward, stay in business, and most importantly, be a model of compliance so I will never have to worry about these types of problems again. FFLGuard accomplished all of that and more, and I will forever be grateful to them for that.
Jerry Stehman, Jerry's Outdoor Sports in Grand Junction, CO
Belleville Indoor Shooting Range: FFLGuard has provided our store with top-notch legal services. They’ve represented us in the courtroom and in our dealings with ATF and we can say first-hand they are trustworthy and talented. We’ve achieved peace of mind of through our implementation of FFLGuard’s Law Plus Guidelines at our store and are catching potential violations that might have gone unnoticed before. Because of our success with internal controls, we have opted to open another store which has been a success! We are proud to participate in FFLGuard and highly recommend it.
Steven King, Owner of Belleville Indoor Shooting Range
El Cajon Gun Exchange: FFLGuard created an easy, understandable system that informs and educates management and provides the very necessary foundation for proper store policy.
In a nutshell, when a dealer fully embraces FFLGuard, they very quickly become a difficult target for an aggressive ATF inspector. FFLGuard provides legal representation, good advice, and easy access to both of those things. FFLGuard does exactly what the name says it does. I would sooner get caught with my fly down in public than to take the FFLGuard sticker off the door.
Ron Godwin, Manager & VP of El Cajon Gun Exchange
El Cajon, CA
Shadow Valley Arms Co.: Our experience has been excellent concerning the FFLGuard program. We have grown to 4 locations, and we were almost overwhelmed with the basics of our business. We felt that ATF requirements were not getting the proper attention they deserved. We were able to implement FFLGuard’s Law Plus Guidelines to organize our systems, and after about a 6-8 week implementation and training period, we felt like we were finally on top of things. We have since been through 4 ATF compliance inspections, and our violations are down significantly. A giant relief… as only a gun shop owner can know and understand.
I highly recommend FFLGuard, as their responsiveness and insight is second to none.
David Vogel, CEO of Shadow Valley Arms Co.
Top Gun: FFLGuard has been an invaluable resource for helping us correct the issues we had and avoiding others in the future. While we had always done our best to operate in compliance with the regulations, it is often hard to find answers and to sort out all of the conflicting information that is out there. Thus, we knew we had issues to get straightened out, but we were unsure how to go about doing it. FFLGuard accomplished this goal for us. At our most recent inspection by ATF, they commented how they could tell almost to the day when we started implementing the FFLGuard "Law Plus" Guidelines, and we would have had many violations had we not done so. Not surprisingly, the inspection went great, ATF praised our efforts, and we owe much of our success in this regard to FFLGuard and its responsive and knowledgeable lawyers.
Julie Johnson, Top Gun in Houston, TX
Mega Sports: I find being an FFLGuard client to be a huge benefit to my business. The FFLGuard "eBlasts" alone are worth their weight in gold, as they constantly clarify and reinforce the need to stay on top of all important nuances of BATF regulations. I feel that having an experienced team of dedicated lawyers and subject matter experts from FFLGuard behind me -- a team that's always there when I need them -- only helps protect my business.
Mark Daniels, Mega Sports in Plainfield, IL
Dunkelberger’s Sports Outfitter: We have been in business for 37 years, and always felt that we did things the “right” way. To our surprise, we got caught in the middle of Mayor Bloomberg’s controversial effort to prosecute out-of-state gun dealers. After a costly exercise to defend our good name in that matter, I realized that FFLGuard could seriously help my operation remain current, compliant, and “off the radar” of those looking to put me out of business.
Since I have brought in FFLGuard to assist us, we have implemented their “Law Plus” Guidelines, had them in to train our staff, and relied on them for counsel. Although I wish I knew of them before my Bloomberg experience, I am certainly happy to have them in my corner now and in the future. Anyone who even sells 100 guns or more each year ought to give serious consideration to bringing these guys on board. I’m glad we did.
Jere Dunkelberger, Owner of Dunkelberger’s Sports Outfitter
Second Amendment Sports : FFLGuard helped us look at our record-keeping from a different perspective. We always wanted to be compliant, but now we truly focus on perfection. It is a different paradigm, yet appropriate for what we do. Without our FFL, we would be out of business, no question! And we do not see the ATF relaxing their standards, so through FFLGuard we’ve adjusted ours to be beyond their expectations.
Matt Janes, Second Amendment Sports in Tucson, AZ (520) 325-3346 - and - Bakersfield, CA (661) 323-4512
Guns ‘N Gear: My husband may be “the gun guy” who knows the ins and outs of our operation, but with FFLGuard there to help us, it certainly helps me sleep at night.
Patrice Gapen, Co-Owner of Guns ‘N Gear
Whittaker’s Guns: We were skeptical in hiring attorneys who were not only from out-of-town but from out-of-state. As it turns out, it was the best thing we ever did. The FFLGuard lawyers are “wired in” with the right people everywhere, so just knowing them made our lives much, much easier. Granted, their tips and pointers and accessibility put our minds at ease, but the old saying “it’s not what you know, it’s who you know” couldn’t be more true than with the boys at FFLGuard.
Darrel Whittaker, Owner of Whittaker’s Guns
Kimble’s Gun & Repair: For a small business, FFLGuard is an excellent way to retain legal counsel who are experts in the firearms field. As a small business owner, I could not afford to pay the full hourly rate of a local lawyer, let alone the hourly rate of an expert in this field. By becoming an FFLGuard client, my annual fee is pooled with the other members so that together we can afford legal representation and have the peace of mind knowing that our lawyers know the rules and regulations that apply to us Federal Firearms Licensees. This puts me on equal footing with BATF, and not at their mercy.
Perry Kimble, Owner of Kimble’s Gun & Repair
Hulmes Sporting Goods: I have had bad experiences with some ATF inspectors who were very intimidating. In the past, I have worried daily about ATF inspections which has actually haunted me! However, with FFLGuard’s help and reassurance, I feel better and more comfortable about dealing with ATF. I'm not going to say that I am totally at ease, but I feel so much better knowing when inspection day comes I will have FFLGuard in my corner. People may say that this sounds crazy but it sure is not: FFLGuard has given me peace of mind.
Kim Veglio, Co-Owner of Hulmes Sporting Goods
(731) 642-0561 or (731) 642-6400
Mark’s Outdoors: After 29 years in the retail gun business, and being the top retailer in the U.S.A. for many of the top seller gun brands, the single most important decision I have made over that time was to hire FFLGuard to watch my back. At one time, our store was used as a “model store” for ATF training since we were told that we “did such a good job that new [ATF] agents were brought to us for basic training” and we were also used in the NSSF’s “Don’t Lie for the Other Guy” video, AND used on local television as a model of what a gun store should be.
Then D-day came, when my “model” status apparently meant nothing.
ATF traced the buying habits of one of our customers, and everything spun out of control for us. They said our paperwork was incorrect going back 29 years! Literally years and years of my blood and sweat were on the line, as they were ready, willing and able to pull my license, “model store” or not. Have you ever gone back 29 years to clean up paperwork? We did. The team at FFLGuard is the real deal! They talk with the folks at ATF religiously, and as a result, we now get the correct answer every time.
I pride myself on a quality job we now do based on the standard that FFLGuard helped me establish. Now our daily sales and record keeping is easy and done right. You will be surprised just what this FFLGuard crew can do for you. For the first time in 29 years I can’t wait for the next ATF audit, because they won’t be in my store long. I’m ready everyday. I guarantee you will be happy with FFLGuard.
Mark Whitlock, owner Mark’s Outdoors
David Codrea: "If you have an FFL—or have a friend who does—you owe it to yourself or them to find out more about FFLGuard. And no, I have no interest in FFLGuard other than a respect for the work of founder Chris Chiafullo and what he and his colleagues are trying to do, because I have friends in the business who have gone through hell for running afoul of technicalities. Coming from an audit compliance background, I understand how vitally important it is to establish appropriate protocols."
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